Reference

Terms & Conditions for your account

Before you open your account, this page sets out the terms that govern access, account use, game entries, payment steps and support.

Current termsLocal lawAccount useChecked records

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How the terms work in India

dear8 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern how you create and use an account, what you can do in the lobby, how payment requests are handled, and what happens if a rule is broken. They also explain how we may verify identity, pause access, or refuse an action when the

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details on file do not match the request. Where local law differs, the stricter local rule applies, and access is available only where local law permits. If we update a clause, the version shown on this page replaces earlier wording from that date. When a term
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refers to a payment method, the India wallet may show UPI, Paytm and PhonePe as context chips, but availability can still vary by bank, device and verification status.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Where to send term questions

If a clause is unclear, or you want us to check how it applies to your account, reach out through the support path that suits you.

Live chat Use live chat for urgent term questions linked to your account, payment status or a clause you cannot read clearly. Share your registered name and contact so we can match the right record quickly.

Email Email suits longer requests, such as a written explanation of a rule, a correction to your details or a record of a previous reply. Include the account email you use so we can trace the case.

Help form The help form works well when you want a clear trail for a terms question, especially after a withdrawal check or a change to your account. Add the date, issue and any reference number you have.

DATA AND CONTROL

Data, cookies and account control

We keep the terms linked to the way your account is used: sign-in records, consent marks, device logs, payment references and support replies.

Data use

We use account details, device signals and payment references to run the terms, confirm identity when needed, and handle disputes. Access is limited to staff who need it for support, verification or record keeping.

Cookies

Cookies keep you signed in, remember the page path you used and help us spot repeated errors. You can clear them in your browser, but some session steps may then ask you to sign in again.

Account security

Use a strong password, keep your contact details current and protect any one-time code sent to your phone. If we see unusual access, we may pause activity until you confirm the account.

Record retention

We keep support threads, transaction references and rule acceptance logs only for the time needed to meet legal, audit or dispute needs. After that, the record is removed or anonymised where the law allows.

Change requests

If your name, number or address changes, send the update from the contact tied to your account. We may ask for proof before we edit the record and apply the new details.

Contact route

For a copy of your record or a correction to a term-related note, contact support and mention the exact item you want changed. We will answer through the same channel or the one linked to your account.

Questions on your account terms

These questions cover when the terms apply, how you can ask for changes, and what happens if local law changes your access. If your situation is not listed here, use the support path tied to your account and we will answer from the current terms on file. Keep your registered contact available so we can verify the record before sharing account-specific details.

They apply when you open an account, confirm acceptance, or use the service after the current terms are posted. If we publish a change, the newest version replaces the earlier one from the stated date.

Yes. Access is available only where local law permits. If the law or a platform rule blocks a feature in your area, that feature stays unavailable until the restriction changes.

Tell us from the registered contact, and we will check the record. You may need to share proof before we change a name, phone number or address that affects the account terms.

We may update them when our process, verification flow or legal duties change. The latest version on the page governs current use, so check it before you continue with any new action.

Payment steps are covered by these terms and any related notices shown in your wallet. Where supported, India methods such as UPI, Paytm and PhonePe may appear, but timing can vary by bank.

Send a request through support from the account contact you registered. We may confirm identity before sharing the record, because the request must match the account and the privacy safeguards we use.

We may refuse, pause or close access linked to the account, and we may void actions that break the terms. We use the facts we can verify from logs, support history and payment records.

Terms & Conditions for your account

Where to send term questions

Data, cookies and account control

Data use

Cookies

Account security

Record retention

Change requests

Contact route

Questions on your account terms

01 When do these terms start applying?

02 Can access depend on my location?

03 What if my account details are wrong?

04 Can you update these terms later?

05 How do payment rules fit in?

06 How can I ask for a copy of my record?

07 What happens if a rule is breached?

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